So you bought a new Salesforce platform for your business, documented your requirements, built and tested, and finally deployed. Job done. The business evolves.  New requirements are documented (some even cancel out what was previously built), built and tested, and then deployed in the latest build. The original Salesforce product owner has left. Now you[...]

Covid-19 changed life completely. Alongside the fear and uncertainty the pandemic brought on and continues to bring, Covid-19 also fast tracked changes to our working environment. Instead of working together in the office, many of us moved to working from home.

You may have heard of Salesforce. Its market cap is approximately $200B, it has purchased a whole lot of companies and is heralded as a saviour for businesses. So what is it?